Southwest Airlines (SWA) Flight Attendant Training – Test One Practice

These questions are part of the practice quiz. Start practicing

• How should a flight attendant address the needs of a passenger in a wheelchair?
• In emergency situations, what is the first thing flight attendants should do?
• What is the procedure for handling an emergency landing?
• Once arming and cross-checking the doors is complete, what is the next step for the "A" FA?
• In what scenario would a flight attendant need to access International Station Resources?
• What is found in the forward flight attendant jumpseat area of a 737-700?
• What are the guidelines regarding electronic devices during a flight?
• What is expected from flight attendants regarding passenger safety feedback?
• Where can the medical blanket be found on the aircraft?
• As the "A" flight attendant, what two confirmations must be made before closing the forward-entry door?
• How can flight attendants ensure a positive cabin environment?
• Which flight attendant is responsible for performing the through-passenger count?
• What is a consequence of failing to distribute international forms appropriately?
• Where is the onboard wheelchair located?
• How should flight attendants respond to passenger complaints?
• As the 'C' flight attendant, what should you do if a large ticketed item is protruding into the aisle?
• Where must the jump seater position themselves in the cabin?
• How many heat resistant gloves are stored in the aft entry stowage?
• What is the role of Mike Sims at Southwest Airlines?
• When must flight attendants assume the brace position?
• Where are the heat resistant gloves stored on the aircraft?
• What must all flight attendants do prior to every takeoff and landing?
• What key information must the "A" flight attendant communicate to the "B" flight attendant during the final walk through?
• How should flight attendants respond to passenger inquiries about flight delays?
• What approach should flight attendants take to ensure a respectful environment?
• In terms of safety, what should flight attendants always be prepared for?
• What type of count must the "B" flight attendant provide to the operations agent upon deplaning passengers?
• What is required for passengers seated in the exit row regarding exit cards?
• What demeanor should flight attendants exhibit during service?
• What should a flight attendant do if they discover a fire on board?
• What legal documents must a flight attendant be familiar with?
• Which location in the aircraft should the jump seater occupy during flight?
• What is the proper location for the demo kit on the aircraft?
• Where is the preflight cabin equipment checklist located in the FAM?
• What is the typical number of flight attendants required for a full flight on a Southwest Airlines aircraft?
• Which rows are designated for service in the 737-800 aircraft?
• Who provides the international kit during the preflight briefing for flights departing the U.S.?
• How many portable oxygen bottles with masks are available in the forward entry stowage compartment?
• What is the title of the individual responsible for Base Operations?
• Why is attention to detail important in inflight service?
• What indicates that flight attendants may disarm and cross check their doors?
• What type of lighting is used in the cabin during nighttime flights?
• What is a critical aspect of communication between a flight attendant and passengers?
• What should be checked before closing the aircraft door after confirming with the OPs agent?
• What is the primary responsibility of a Southwest Airlines Flight Attendant?
• What is a key aspect of emergency communication protocols among crew members?
• Which announcement precedes the international forms distribution PA?
• What should a flight attendant ensure toward the end of service at almost 10,000 feet?
• If unsure whether the station in Burbank is Provo or non-Provo, where should you look for clarification?
• During passenger deplaning, how many flight attendants must remain on board a 737-700 aircraft?
• As the "C" flight attendant, what should you do after checking the right Overhead Bin (OHB)?
• How often do flight attendants conduct safety demonstrations?
• Which communication is crucial after landing on an international flight?
• When confirming that the cabin is secure, what is the necessary action regarding the door?
• What should a flight attendant do if separated from the crew during an emergency?
• What acronym represents the key skills that flight attendants need to utilize during their duties?
• How do flight attendants support the boarding process?
• What should a flight attendant do if they notice a medical emergency?
• What resource can be used to determine if a station is provo or non provo?
• What is critical during emergency evacuations?
• What actions should be taken if a passenger is smoking in the lavatory?
• What is the primary purpose of pre-flight briefings?
• What should flight attendants understand regarding the announcement procedures for international flights?
• What must flight attendants promote regarding diversity and inclusion?
• How can a flight attendant ensure clear communication with special needs passengers?
• What is necessary for a flight returning from an international destination entering the US?
• What is necessary for all returning international flights?
• Which flight attendant is responsible for delivering the Arrival PA?
• How many universal life vests are found in the aft stowage compartment?
• What does the emergency medical kit (EMK) contain?
• What type of flights requires adjusting lighting for passenger comfort?
• What is the primary action to take when assisting special needs passengers during boarding?
• What emergency equipment is included in the forward entry stowage compartment?
• During an emergency situation, what is crucial for effective teamwork among crew members?
• What task should be prioritized towards the end of service when approaching 10,000 feet?
• How many life raft compartments are there in total?
• What should the "A" FA do after confirming the door seals are flush?
• What is the primary use of a smoke hood mentioned in the emergency equipment?
• What is the primary responsibility of a flight attendant during an in-flight emergency?
• How many Portable Oxygen Bottles (POBs) should be in the Forward-entry stowage compartment?
• How should a flight attendant respond to a passenger's medical emergency?
• What is the significance of the 'Brace for Impact' position?
• What is a key responsibility of flight attendants during international flights?
• What must the "A" flight attendant communicate to the "B" flight attendant on the final walkthrough?
• According to the FAM, what is the first step in the 30-second review process?
• How many H20 extinguishers are stored in total on the aircraft?
• What must be done to the cart brakes prior to takeoff and landing?
• To ensure the forward-entry door is properly shut, which status of the door seals is required?
• What should a flight attendant do if they notice a passenger appears unwell?
• At what age can a passenger sit in the exit seat?
• If a fire occurs in the lavatory, how many extinguishers are essential to have available?
• What is Steve Murtoff known as, and what is his title?
• How should flight attendants handle flight delays?
• What is the last component to consider in the 30-second review?
• When is a cabin security check required?
• What key quality should a flight attendant exhibit when managing passenger concerns?
• What is one of the key roles of the “B” flight attendant during final preparations?
• Who assists the 'C' flight attendant with tidying and securing the cabin if time permits?
• Where is the Portable ELT stored on the aircraft?
• If there are through passengers onboard, to whom does the "B" flight attendant report the through count?
• Which factor is essential for providing a successful inflight service experience?
• Who serves as the CEO of Southwest Airlines?
• What must be confirmed regarding the galley prior to securing the cabin?
• After hearing a high-low chime at the end of service as the "C" flight attendant, what is the next step?
• How many Biohazard clean-up kits should be in the Forward-entry and Aft stowage compartments combined?
• When you are the "A" flight attendant and have cracked the door, where should you position yourself to allow passengers off the aircraft?
• What must be ensured in the galley literature pocket before every takeoff and landing?
• What is required for each additional row of three passengers regarding exit cards?
• What items are prohibited in the cabin during flight?
• Why is maintaining a positive attitude important during flights?
• What is an important aspect of team collaboration for flight attendants?
• What kind of training should flight attendants undergo regarding international flight procedures?
• How should flight attendants prepare for international flights?
• What role does the flight attendant play in ensuring a smooth transition during international arrivals?
• How many total universal life vests are on board?
• In what order should the rev napkin be set up in the cabin?
• Which of the following should a lead flight attendant communicate to the cockpit?
• How does Southwest Airlines prioritize customer service?
• Which type of fire extinguisher is included in the forward entry stowage compartment?
• Before engaging in beverage preparation or ice handling, what is a mandatory action?
• What is the quantity of Halon extinguishers stored in the aft entry compartment?
• Why is effective communication with passengers essential?
• What is typically discussed in a post-flight debrief with crew members?
• Which item is first checked during cabin preparation?
• What is the total number of POBs that should be present on the aircraft?
• How should the "A" FA arm the forward entry door?
• How many crew members are required to be on the flight deck at all times?
• In serving special needs passengers, what is one vital aspect to remember?
• What should a flight attendant prioritize when dealing with medical emergencies?
• Where is the containment bag located?
• Where are the flight attendant documents located?
• What are the primary components of inflight service?
• During the final descent, who secures the cabin?
• Where can the radio and headset be found?
• What is the primary purpose of the International Station Resources?
• Which of the following is an essential accommodation for special needs passengers?
• What is the correct report time prior to a non-regulatory flight?
• After receiving the passenger count from the operations agent, what should the "A" FA prepare next?
• During which part of a flight is it essential for flight attendants to verify door security?
• How should a flight attendant approach assisting a passenger in distress?
• What is the main purpose of conducting emergency drills?
• After completing a three-day trip with an overnight plane stay, what must a flight attendant do before leaving the aircraft?
• Where is the AED with fast response kit located?
• What equipment is used for passenger safety during emergencies?
• What are the correct protocols for serving alcohol to passengers?
• When should the international forms distribution PA be made on international flights shorter than 1 hour and 15 minutes?
• What must the cabin lights be set to in the ceiling and passenger area when the aircraft has parked at the gate?
• Who is the Vice President of Inflight Operations at Southwest Airlines?
• What does the 30-second review entail after the brace command?
• What is the storage compartment for the PBE in the aft?
• Who is primarily responsible for the cabin's safety checks during final descent?
• Prior to every takeoff and landing, what must be done to the galleys?
• What is the primary communication task during the final walk-through for flight attendants?
• How critical is the timing of announcements during international flights?
• After disarming and cross-checking your doors, what is the next step for the "C" flight attendant?
• True or False: During final descent, you only need to turn the cabin lights to full bright.
• What should the lights be adjusted to after the final walkthrough is completed?
• What is the condition for opening doors on the aircraft if provisioning is not taking place?
• Which safety equipment must all flight attendants be familiar with?
• What does the "through count" refer to when deplaning?
• How can flight attendants best assist passengers with disabilities?
• Which of the following is NOT a required flight item?
• What is the required gear for the aft flight attendant on a 737-700?
• What is the earliest time you can check in for your first flight of pairing?
• What is the purpose of the emergency medical kit (EMK)?
• How should a flight attendant manage a disruptive passenger?
• For lavatory fire extinguishers, how many should be placed over the waste bins?
• What is essential to maintain when interacting with passengers?
• Which of the following reflects an adequate response to passenger needs?
• How can a flight attendant manage time effectively during inflight service?
• How many passenger seats are available on the 700 aircraft?
• True or False: It is necessary to turn the lights to BRT/white medium for both passenger and entry lighting once arriving at the gate.
• Where can the megaphones be found on the aircraft?
• How many emergency flashlights should be positioned in the aft stowage compartment?
• Which flight attendant is typically closest to the entrance door for their seated location?
• What is the purpose of crew resource management (CRM)?
• What should be done if a passenger does not follow safety instructions?
• What is one important responsibility of flight attendants during service?
• What term is used to describe critical phases of flight like surface movement and flying below 10,000 ft?
• Who is responsible for securing the cabin during the flight?
• In the service order, what is the first task to be completed by the flight attendants?
• How can flight attendants ensure they effectively assist all passengers?
• What must a flight attendant check in the lavatories before leaving the aircraft?
• What should a flight attendant do if they witness harassment on board?
• When should cabin service begin during a flight?
• What is the correct sequence of service tasks for flight attendants?
• What are some signs of a possible security threat on a flight?
• What distinguishes a short international flight in terms of PA requirements?
• What should a flight attendant check before leaving an aircraft that is staying overnight?
• In addition to the forward-entry stowage compartment, where else should a demo kit be placed?
• In what circumstances should a flight attendant evacuate the aircraft?
• Which resource is essential for confirming the procedures that crew and passengers need to follow upon arrival at an international airport?
• What guidelines must be followed regarding personal interactions with passengers?
• Where should the First Aid Kits be stowed on the aircraft?
• What is the importance of teamwork among the flight crew?
• How does communication with flight crew differ from communication with passengers?
• When should the cabin door be cracked open during provisioning?
• How should a flight attendant demonstrate the use of a seatbelt to passengers?
• What is a key responsibility of flight attendants regarding passenger safety?
• Before landing due to anticipated turbulence, what should be included in the galley literature pocket?
• Who ensures that the final public address (PA) announcement is made?
• If a pilot needs to use the lavatory, how many flight attendants must be present to open the Flight Deck door during the flight?
• When the inbound crew has through passengers and the outbound crew has not yet arrived, what is the protocol?
• How long must photoluminescent strips be charged with the overhead bins prior to passenger boarding?
• Explain the importance of passenger briefings before landing.
• What type of equipment is stored in the forward entry stowage compartment?
• Which situation requires immediate reporting to the cockpit by the flight attendant?
• What is the best way to handle a security threat on board?
• What key factor should be ensured before pushing back from the gate?
• What steps should be taken if a passenger is suspected of being intoxicated?
• What is the protocol for handling a medical emergency on board?
• Which phrase is appropriate to ask a passenger when providing assistance?
• What is the purpose of verifying that the forward-entry door is locked?
• What should you do when a passenger starts asking for directions at the gate to avoid distraction while disarming your door?
• How many flight attendants are required to open the flight deck door if a pilot needs to use the lavatory?
• Why is punctuality crucial during flight operations?
• What must be accomplished prior to leaving an aircraft for the night?
• During the boarding process, what is the primary role of the flight attendants?
• Which factor influences when the PA for international forms should be made?
• Which flight attendant is responsible for adjusting the cabin and entry lighting?
• On night flights, should the lighting be adjusted?
• Which area is excluded from security searches by Aircraft Appearance technicians?
• Where can the cabin clean up bags with the wrist restraint kit be found?
• What safety features need to be demonstrated to passengers?
• How often are flight attendants required to undergo training?
• What is the location of the CPR mask on the aircraft?
• How many life raft compartments are there in the aircraft?
• What are the levels of service provided on Southwest Airlines?
• What is the primary method for maintaining a clean and organized galley area?
• Who completes security searches on originating flights for Southwest Airlines?
• What should a flight attendant do if they notice unusual behavior from a passenger?
• Where are the wrist restraints stored on the aircraft?
• Where is the fire extinguisher located on the 737-700?
• Which of the following is a role of Rachel Loudermilk?
• How many life vests are included in the forward flight attendant jumpseat?
• When managing procedures on international flights, what should be prioritized by flight attendants?
• During a preflight briefing, what information is typically shared by the captain?
• Which of the following items is stored in the forward entry stowage compartment of a 737-700?
• What is the capacity of the 800/800E aircraft in terms of passenger seats?
• Where is the H20 extinguisher stored on the aircraft?
• What is the role of the flight attendant during deplaning in relation to passenger flow?
• What are the Rows For Service for the 737-700 aircraft?
• What type of service level is indicated by "SP*"?
• What must be done on the mí orders app before the end of the duty day?
• How many PBE units are located in the forward stowage compartment?
• How should a flight attendant handle lost luggage claims?
• What equipment is stored in the Forward right OHB?
• When should the lead flight attendant report issues to the cockpit?
• If there is no transportation arranged after arriving at the airport, what action should you take?
• What type of issue should a flight attendant always be prepared to communicate about?
• What action must flight attendants take when the seatbelt light is turned off?
• How should a flight attendant handle a passenger complaint?
• Why is it important to adhere to the onboard dress code?
• What type of checklist should be included in the galley literature pocket?
• What should a flight attendant do if they encounter turbulence during a flight?
• What role do flight attendants play during boarding?
• How many bracelets are flight attendants allowed to wear in uniform?
• What kind of information should be included in passenger boarding announcements?
• What items must be confirmed at the overwing window exit of a 737-700?
• What must flight attendants ensure regarding safety equipment?
• What must a flight attendant do before each flight regarding safety?
• On a 737-800 aircraft, how many flight attendants must remain on board during passenger deplaning?
• Before the sterile flight deck takes effect on descent at a non-Provo station, what should you ask the pilots to do?