What should you do when a passenger starts asking for directions at the gate to avoid distraction while disarming your door?

When a passenger begins asking for directions at the gate while you are disarming your door, it is essential to maintain your focus on safety procedures. Politely addressing the customer and informing them that you will assist them shortly is the best course of action. This approach allows you to acknowledge the passenger's request without diverting your attention from critical safety tasks.

This response communicates to the passenger that their needs are recognized while prioritizing your responsibility to ensure the aircraft door is properly disarmed and that the area is safe. By providing a brief acknowledgment, you help the passenger feel valued and understood, which can contribute to a positive interaction later. Additionally, this method helps maintain a safe and efficient boarding process, as you are not leaving your post or compromising the safety protocols in place.