What is the role of Mike Sims at Southwest Airlines?

The role of Mike Sims at Southwest Airlines is as the Senior Director of Base Operations. This position typically involves overseeing the operational activities at a specific base, ensuring that all flight operations run smoothly and efficiently. The Senior Director is responsible for managing staff, coordinating with various departments, and implementing operational policies that adhere to safety and performance standards.

In this capacity, Mike Sims would play a crucial role in the day-to-day functioning of the airline, focusing on enhancing customer service and operational reliability, while also ensuring that his team is properly trained and equipped to handle the challenges of airline operations.