What role do flight attendants play during boarding?

Flight attendants play a crucial role during the boarding process. Their responsibilities include assisting passengers as they enter the aircraft, checking boarding passes to ensure that each passenger is on the correct flight, and helping to facilitate a smooth and orderly boarding experience. In addition, flight attendants are responsible for ensuring the cabin is secure before takeoff, which involves checking that all passengers are seated, seatbelts are fastened, and carry-on luggage is properly stowed.

This comprehensive engagement with passengers during boarding is vital for ensuring safety and efficiency. Flight attendants are trained to provide excellent customer service, which helps create a comfortable environment for passengers. By actively participating in the boarding process, they can address any questions or concerns, thus enhancing the overall travel experience.

The other options do not accurately reflect the flight attendant's primary role during boarding. For instance, overseeing the cleaning of the aircraft typically falls under the responsibilities of ground crew rather than flight attendants. Encouraging arguments among passengers contradicts the expectation of creating a harmonious cabin environment, and directing interactions to gate agents removes the essential personal service that flight attendants provide to passengers as they board.